Survey Emirates Logistics
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Good morning, Please take a few minutes to complete this questionnaire.
Address (Please click on the red icon)
(Nécessaire)
Enter your first name
(Nécessaire)
Enter your company
(Nécessaire)
Ma Bibliothèque
How many packages have you received ?
(Nécessaire)
Only One
2 to 5
6 to 10
11 to 20
More than 20
Image de la bibliothèque
How often do you use the delivery service ?
(Nécessaire)
Several times a month
Once a month
Once every three months
Once every six months
Once a year
Have you already used our complaints service ?
(Nécessaire)
Yes
No
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Was the complaint resolved to your complete satisfaction ?
(Nécessaire)
1 - Not at all satisfied
2 - Very unsatisfied
3 - Dissatisfied
4 - Not satisfied
5 - Moderately Satisfied
6 - Somewhat satisfied
7 - Satisfied
8 - Very satisfied
9 - Extremely satisfied
10 - Excellent
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The delivery took place without problems and according to the agreed terms ?
(Nécessaire)
1 - Not at all satisfied
2 - Very unsatisfied
3 - Dissatisfied
4 - Not satisfied
5 - Moderately Satisfied
6 - Somewhat satisfied
7 - Satisfied
8 - Very satisfied
9 - Extremely satisfied
10 - Excellent
Image de la bibliothèque
The packaging and the goods were not damaged ?
(Nécessaire)
1 - Not at all satisfied
2 - Very unsatisfied
3 - Dissatisfied
4 - Not satisfied
5 - Moderately Satisfied
6 - Somewhat satisfied
7 - Satisfied
8 - Very satisfied
9 - Extremely satisfied
10 - Excellent
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The cold chain is correctly respected ?
(Nécessaire)
1 - Not at all satisfied
2 - Very unsatisfied
3 - Dissatisfied
4 - Not satisfied
5 - Moderately Satisfied
6 - Somewhat satisfied
7 - Satisfied
8 - Very satisfied
9 - Extremely satisfied
10 - Excellent
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Please rate the package tracking system ?
(Nécessaire)
1 - Not at all satisfied
2 - Very unsatisfied
3 - Dissatisfied
4 - Not satisfied
5 - Moderately Satisfied
6 - Somewhat satisfied
7 - Satisfied
8 - Very satisfied
9 - Extremely satisfied
10 - Excellent
Image de la bibliothèque
What is your level of satisfaction ?
(Nécessaire)
1 - Not at all satisfied
2 - Very unsatisfied
3 - Dissatisfied
4 - Not satisfied
5 - Moderately Satisfied
6 - Somewhat satisfied
7 - Satisfied
8 - Very satisfied
9 - Extremely satisfied
10 - Excellent
Image de la bibliothèque
How could Emirates Logistics be improved?
